In the aftermath of the breakdown of train services on the North-South line on peak hour Thursday night, commuters are still fuming over SMRT's handling of the situation.
Many passengers were left trapped in train carriages, prompting some to smash one of the cabin windows with a fire extinguisher to allow proper ventilation.
Members of the public lamented the lack of clear explanations given for the breakdown – which SMRT later attributed to a “power rail problem”.
In a comment, Yahoo! user Sengguan said, "Total failure of MRT system. I thought they have conducted drill(s) for such incident?"
Some users criticised how staff managed the passengers. Full story...
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Many passengers were left trapped in train carriages, prompting some to smash one of the cabin windows with a fire extinguisher to allow proper ventilation.
Members of the public lamented the lack of clear explanations given for the breakdown – which SMRT later attributed to a “power rail problem”.
In a comment, Yahoo! user Sengguan said, "Total failure of MRT system. I thought they have conducted drill(s) for such incident?"
Some users criticised how staff managed the passengers. Full story...
Don't miss:
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