He works at a call centre in Mumbai
Alarmed?
His colleagues at the call centre where he works are. Says one of his best friends and colleague: "I'm leaving. Have been planning to for sometime.
"As soon as I get another job, even if it's less paying, I will leave this industry for good."
The youth of India seem to have fallen out of love with the call centre industry.
Even before the impact of the economic crisis could be felt on India's $11bn business process outsourcing (BPO) industry, which gets 70% of all the outsourced work from the US, it was in the grip of a crisis of its own.
Several companies, mostly smaller ones unable to maintain international standards, have shut down in Mumbai and Delhi. More...
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