In a glass tower on the outskirts of New Delhi, dozens of young Indians are on the telephone, calling out-of-work, forgetful and debt-stricken Americans to ask for cash.
"Are you sure that's all you can afford?" one operator in a row of cubicles inquires politely.
"Well, how do you take care of your everyday expenses?" presses another.
Americans are used to receiving calls from India for insurance claims and credit card sales. But debt collection represents a growing business for outsourcing companies, especially as the U.S. economy slows and its consumers struggle to pay for their purchases. More...
See also: India's Telemarketers. This is hilarious!
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