Singapore's Changi Airport grabbed the World Best Airport 2016 title for the fourth year running. This also the seventh time in 16 years that the airport has won the title at the World Airport Awards. The airport also collected the award for best Leisure Amenities at an airport.
The ratings are based on votes cast by air travellers in the largest annual global airport customer satisfactory survey by Skytrax. It is based on 13.25 million customer nominations across 106 nationalities and includes 550 airports worldwide.
The survey evaluates customer satisfaction across 39 key areas such as services and products from check-in, arrivals, transfers, shopping, security and immigration. The awards were handed out at a ceremony at the Passenger Terminal EXPO in Cologne in Germany.
Edward Plaisted, the Chief Executive Officer of Skytrax said Changi Airport's popularity is due to its "continuing ability to be able to innovate in product and service options for its customers, and to make the experience as relaxing and comfortable as possible. Full story...
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The ratings are based on votes cast by air travellers in the largest annual global airport customer satisfactory survey by Skytrax. It is based on 13.25 million customer nominations across 106 nationalities and includes 550 airports worldwide.
The survey evaluates customer satisfaction across 39 key areas such as services and products from check-in, arrivals, transfers, shopping, security and immigration. The awards were handed out at a ceremony at the Passenger Terminal EXPO in Cologne in Germany.
Edward Plaisted, the Chief Executive Officer of Skytrax said Changi Airport's popularity is due to its "continuing ability to be able to innovate in product and service options for its customers, and to make the experience as relaxing and comfortable as possible. Full story...
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