A family was barred from a holiday flight into Newcastle because a small cut on their toddler daughter's face was deemed a health and safety hazard.
Laura Bishop, 36, her partner John Maitland, 33, and their 19-month-old daughter Robyn had enjoyed a four-day holiday in Jersey and were about to leave for home when Robyn fell and cut her cheek on a radiator.
The family didn’t think the small cut was serious so continued to the airport, but after boarding the easyJet plane to Newcastle, a stewardess noticed Robyn’s injury.
She fetched the pilot and the family was told they would have to get off the plane.
Laura, from Morpeth, Northumberland, said: “I couldn’t believe it. I started crying and I was pleading with him, saying ‘this is ridiculous, we’re only going to Newcastle, it’s about an hour’s flight’, but he insisted that he wouldn’t fly us.
"The pilot said that the eye being a delicate area - he couldn't tell if it would get worse during the flight.
"He had to think about all the other passengers' safety. I kept saying it's not her eye, it is her skin below her eye. Full story...
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Laura Bishop, 36, her partner John Maitland, 33, and their 19-month-old daughter Robyn had enjoyed a four-day holiday in Jersey and were about to leave for home when Robyn fell and cut her cheek on a radiator.
The family didn’t think the small cut was serious so continued to the airport, but after boarding the easyJet plane to Newcastle, a stewardess noticed Robyn’s injury.
She fetched the pilot and the family was told they would have to get off the plane.
Laura, from Morpeth, Northumberland, said: “I couldn’t believe it. I started crying and I was pleading with him, saying ‘this is ridiculous, we’re only going to Newcastle, it’s about an hour’s flight’, but he insisted that he wouldn’t fly us.
"The pilot said that the eye being a delicate area - he couldn't tell if it would get worse during the flight.
"He had to think about all the other passengers' safety. I kept saying it's not her eye, it is her skin below her eye. Full story...
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