Air India has been directed by a consumer forum here to pay Rs. 30,000 to a retired
Vice Admiral as compensation for the airline's "casual attitude" towards in-flight services provided to him on an international flight to New York, USA.
The New Delhi District Consumer Disputes Redressal Forum pointed out to the national carrier that its "complacency" was there for all to see as compared to other airlines and it should address these issues in its own interest.
(...)
74-year-old Jain had said in his complaint that he had purchased first class tickets by paying Rs.
five lakh for himself and his wife so that they could travel in comfort to New York as they were both aged.
However, the flight took off late, the entertainment system in the plane was not functional, the air hostess bell was not functioning, the seats were uncomfortable and the top light and other facilities, were in disorder, he had alleged. Full story...
Related posts:
Vice Admiral as compensation for the airline's "casual attitude" towards in-flight services provided to him on an international flight to New York, USA.
The New Delhi District Consumer Disputes Redressal Forum pointed out to the national carrier that its "complacency" was there for all to see as compared to other airlines and it should address these issues in its own interest.
(...)
74-year-old Jain had said in his complaint that he had purchased first class tickets by paying Rs.
five lakh for himself and his wife so that they could travel in comfort to New York as they were both aged.
However, the flight took off late, the entertainment system in the plane was not functional, the air hostess bell was not functioning, the seats were uncomfortable and the top light and other facilities, were in disorder, he had alleged. Full story...
Related posts:
- Air India ranked world's third worst airline...
- Air India pilot seats his mother in cockpit!!!
- Air India "adjusts" extra passengers in toilets!!!
- Indian airline had kids sitting on parents' laps...
- Pilots' predeliction for high life could bring down Air India...
- Furious passengers confront Air India officials...
- Saudi Indian worker hides in Air India toilet ... to fly back to India!!!
No comments:
Post a Comment