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The sad part of this story is that this woman is not alone. Her hassles may have been bad and unexpected, but many passengers book flights knowing full well they will have problems getting their families seated together or that they have tight connections. They simply don’t care and are willing to complain and whine until they get their way, or chance the missed connection.
I’ve heard stories about passengers who were told by their travel agents, “Keep checking to see if you can get seats together prior to heading to the airport.” They never called, figuring they would work it out at the gate.
Complaints about tarmac delays, court cases arguing false imprisonment, were eventually dropped when it was discovered that the plaintiffs were offered, by the airlines, a chance to disembark from the delayed aircraft rather than wait out the snowstorm delay.
Every day passengers with lost or damaged baggage don’t take the time to wait in the baggage service line and fill out their paperwork to get repairs done or have their misrouted luggage returned to their front door. These same passengers then whine that they had to drive back to the airport to pick up a delayed bag and were never reimbursed for a torn suitcase. Full story...
Related posts:
The sad part of this story is that this woman is not alone. Her hassles may have been bad and unexpected, but many passengers book flights knowing full well they will have problems getting their families seated together or that they have tight connections. They simply don’t care and are willing to complain and whine until they get their way, or chance the missed connection.
I’ve heard stories about passengers who were told by their travel agents, “Keep checking to see if you can get seats together prior to heading to the airport.” They never called, figuring they would work it out at the gate.
Complaints about tarmac delays, court cases arguing false imprisonment, were eventually dropped when it was discovered that the plaintiffs were offered, by the airlines, a chance to disembark from the delayed aircraft rather than wait out the snowstorm delay.
Every day passengers with lost or damaged baggage don’t take the time to wait in the baggage service line and fill out their paperwork to get repairs done or have their misrouted luggage returned to their front door. These same passengers then whine that they had to drive back to the airport to pick up a delayed bag and were never reimbursed for a torn suitcase. Full story...
Related posts:
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