Bank of America bombarded a grieving widow with calls up to 48 times a day to remind her that her recently deceased husband had missed a mortgage payment, it is claimed.
Deborah Crabtree, from Honolulu, Hawaii, is suing the bank after she said she was called by debt collectors as often as every 15 minutes including during the wake for her husband.
According to papers filed in Hawaii, Mrs Crabtree told the bank that she would pay the debt as soon as she received her husband's life insurance pay out, but the bank continued to threaten to foreclose on her home.
The bank told the widow that it was unable to stop the calls until the debt was paid as they were computer generated. More...
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Deborah Crabtree, from Honolulu, Hawaii, is suing the bank after she said she was called by debt collectors as often as every 15 minutes including during the wake for her husband.
According to papers filed in Hawaii, Mrs Crabtree told the bank that she would pay the debt as soon as she received her husband's life insurance pay out, but the bank continued to threaten to foreclose on her home.
The bank told the widow that it was unable to stop the calls until the debt was paid as they were computer generated. More...
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