When Bob Haygooni paid a midflight visit to a cockpit at his new employer, Air India, he was shocked. The pilots, he said, had completely covered the windows with newspaper to keep out the sun.
But “this was a normal thing at Air India,” said Mr. Haygooni, a former United Airlines pilot who flew for the Indian airline for 16 months. In April 2010, however, he decided that the paycheck was not worth his concerns over what he considered the government’s haphazard approach to running its state-owned airline.
Interviews with more than a dozen experienced pilots hired in the last three years by Air India to work new international routes describe an airline with problems. But theirs are not the only complaints.
Passengers have abandoned Air India in droves, shunning the airline because of its reputation for poor customer service and late flights. More...
Don't miss:
But “this was a normal thing at Air India,” said Mr. Haygooni, a former United Airlines pilot who flew for the Indian airline for 16 months. In April 2010, however, he decided that the paycheck was not worth his concerns over what he considered the government’s haphazard approach to running its state-owned airline.
Interviews with more than a dozen experienced pilots hired in the last three years by Air India to work new international routes describe an airline with problems. But theirs are not the only complaints.
Passengers have abandoned Air India in droves, shunning the airline because of its reputation for poor customer service and late flights. More...
Don't miss:
- Indian airline had kids sitting on parents' laps...
- Furious passengers confront Air India officials...
- Air India "adjusts" extra passengers in toilets!!!
- She failed US test but became pilot in India because of daddy...
- Fears grow over India's fake pilots...
- Air India pilot panicked as planed nosedived...
- Passenger in India flies to Singapore ... after 4 attempts and one week later!!!
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