UBS is aiming to polish its tarnished image with a new dress code, as it seeks to regain the faith of retail clients after posting the biggest loss in Swiss corporate history during the financial crisis.
A 52-page internal document seen by Reuters advises customer-facing staff in five pilot scheme branches on how to make a good impression with customers by choosing flesh-coloured underwear and stockings, and avoiding smelly foods and tobacco.
The dress code, being tested for possible rollout to around 1,500 staff in all 300 Swiss branches, tells female employees that wearing make-up gives the impression of competence, and warns of the dangers of wearing too-tight underwear and shoes. More...
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