Better protection for airline passengers against ticketing agents?

Airline passengers will no longer face hidden extras when booking flights online as new rules come into force.

They will benefit from new rules compelling carriers to quote fully inclusive ticket prices - including taxes and charges - on their websites and newspaper advertising.

The regulations have been introduced by the European Union amid complaints that some carriers have tried to lure passengers with low headline prices, before adding extras to the cost of the ticket during the booking process.

Now all unavoidable charges - from airport fees and local taxes - will be the first figure a passenger sees.

These changes follow a 15-country study carried out by the European Commission into what it regarded as misleading advertising and unfair practices on airline websites. More...

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